Hi Caron,

John and I just wanted to say thank you for all that you have done to help set us up with our new Xpanda security grates. They look great and are working well. You were great to work with. Knowledgeable but not pushy. You were easy to get ahold of and we felt confident you would make sure the job was done right. We also appreciated the speed at which you were able to get our order processed and the way you kept us informed through phone calls and emails. Your company is lucky to have an employee like you!

I would also ask that you help me to get in touch with our installer's supervisor. Filipe Mendonca was awesome. He showed up on time, was friendly, and it was obvious that he knew what he was doing. He started set up and installation right away and worked straight through until he was finished. He even stopped to make a quick run to the hardware store to buy screws that would work better for our windows. He took pride in what he was doing and we appreciate that work ethic more than you know! It is not often these days that you get to work with such professional people, but we got that from start to finish with the Xpanda company. So thank you. I hope that your boss, as well as Filipe's boss know just how lucky they are to have the valuable and dependable employees they have in the two of you.

We will not hesitate to pass your name along when such an opportunity arises. You were great!

Jill Gleespen

Manchester Pharmacy